Refund and Return Policy for 269forsale
Effective Date: Aug 01 2024
At 269forsale, we strive to ensure your complete satisfaction with your purchase. If you are not entirely satisfied with your purchase, we’re here to help. Please read our Refund and Return Policy carefully to understand your rights and our processes.
1. Return Eligibility
- Time Frame: You have 30 calendar days from the date you received your item to request a return.
- Condition: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- Proof of Purchase: You must have the receipt or proof of purchase to initiate a return.
2. Non-Returnable Items
Certain items cannot be returned, including:
- Perishable goods (e.g., food, flowers)
- Personal care items (e.g., cosmetics, skincare products)
- Custom or personalized items
- Gift cards
- Downloadable software products
- Sale or clearance items
3. Return Process
To initiate a return, please follow these steps:
- Contact Us: Email us at support@269forsale.com or message us on WhatsApp +1 (341) 231-1038 to request a return authorization.
- Return Authorization: We will provide you with a return authorization number and instructions on how to send your item back to us.
- Shipping: You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.
4. Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. The time it takes for your refund to be processed may vary depending on your payment provider.
5. Exchanges
If you received a defective or damaged item, please contact us at support@269forsale.com or +1 (341) 231-1038 to request an exchange. We will provide instructions on how to return the defective item and receive a replacement.
6. Restocking Fee
A restocking fee may apply to certain returned items. The restocking fee, if applicable, will be deducted from your refund. Please contact us for more information about restocking fees.
7. Late or Missing Refunds
If you have not received your refund within the expected time frame, please follow these steps:
- Check your bank account or credit card statement.
- Contact your bank or credit card company; it may take some time before your refund is officially posted.
- If you have completed these steps and still have not received your refund, please contact us at support@269forsale.com.
8. International Returns
For international returns, please note that you are responsible for any customs fees, duties, or taxes associated with returning your item. These costs are non-refundable.
9. Contact Information
If you have any questions about our Refund and Return Policy, please contact us at:
- Email: support@269forsale.com
- Phone: +1 (341) 231-1038
Thank you for shopping with 269forsale. We value your business and are committed to providing you with the best customer service experience.